Staff Product Manager, Donor Experience
GoFundMe
San Francisco, CA
💰 Salary Range: $0 - $0
🏢 Job Description: Want to help us, help others? We’re hiring! GoFund Me is a global community of over 150 million people who come together every day with the common purpose of helping one another. Our mission is to help people help each other through our best in class technology. In 2022, GoFund Me joined together with Classy, a leading nonprofit fundraising software company that enables nonprofits to connect supporters with the causes they care about. Together, we have empowered people and organizations to raise more than $30 billion since 2010. Our vision is to become the most helpful place in the world. This is a hybrid role. Candidates considered for this position will be located in the San Francisco Bay Area & are able to be in the SF office 2 - 3 times per week. Join us! GoFund Me is seeking our next Staff Product Manager who believes in the impact of GoFund Me and is passionate about our mission to help people help others. We are seeking a strategic and innovative Product Manager to focus on building new Donor Experiences on GoFund Me to drive donor acquisition, enhance donor engagement, and foster long - term retention. The ideal candidate will have a strong background in product management with a passion for creating user - centric experiences and driving platform growth. The scope of this role may include: Build experiences that drive Donor engagement and retention: Help Donors realize their place in the giving community and create habits to encourage a long lasting relationship within the community Enhance search functionality to help donors discover causes and fundraisers that resonate with them. Use machine learning to offer personalized fundraiser recommendations based on donor behavior and preferences. Develop centralized cause hubs (e.g., disaster relief) to streamline discovery and engagement for donors on GoFund Me. Leverage gamification elements such as badges, milestones, and leaderboards to create growth loops. Implement a loyalty program that rewards repeat donations and long - term engagement. Qualifications: Proven expertise: 7+ years of product management experience, with an expertise on building end user experiences that increase engagement and retention. Customer empathy: You start with the customer first, understanding them, empathizing with their experience, and driving relentlessly to improve it Craft: You have strong design principles, technical and analytical skills. You can work with designers and engineers to influence the product to address user needs with the ability to run A/B experiments, interpret data and translate insights into actionable strategies. Execution: You deliver. You have a good grip on the project related aspects of your product (time, quality, resources, and scope), you maximize your resources for impact, and you think about the long term needs and are able to balance those with short term gains and speed to market. Team orientation: You mobilize others. You execute by enabling alignment, garnering support, unity, and executing through efficient collaboration across teams and business areas Why you’ll love it here... Market competitive pay. Rich healthcare benefits including employer paid premiums for medical/dental/vision (100% for employee - only plans and 85% for employee + dependent plans) and employer HSA contributions. 401(k) retirement plan with company matching. Hybrid workplace with fully remote flexibility for many roles. Monetary support for new hire setup, hybrid work & wellbeing, family planning, and commuting expenses. A variety of mental and wellness programs to support employees. Generous paid parental leave and family planning stipend. Company provided life and disability coverages. Supportive time off policies including vacation, sick/mental health days, volunteer days, company holidays, and a floating holiday. Learning & development and recognition programs. “Gives Back” Program where employees can nominate a fundraiser every week for a donation from the company. Inclusion, diversity, equity, and belonging are vital to our priorities and we continue to evolve our strategy to ensure DEI is embedded in all processes and programs at GoFund Me. Our Diversity, Equity, and Inclusion team is always finding new ways for our company to uphold and represent the experiences of all of the people in our organization. Employee resource groups. Your work has a real purpose and will help change lives on a global scale. You’ll be a part of a fun, supportive team that works hard and celebrates accomplishments together. We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. We are a certified Great Place to Work, are growing fast and have incredible opportunities ahead! GoFund Me is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences. We are committed to providing diversity, equity, and inclusion training to all employees, and we do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The total annual salary for this full - time position is $185,000 - $240,000 + equity + benefits. The salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job - related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process. If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com. Dedication to Diversity GoFund Me and Classy are committed to leveraging Diversity, Equity, Inclusion, and Belonging to cultivate a culture that embraces and supports the unique identities, experiences, and perspectives of our people and customers. Our diversity recruiting priority is recognized under our first DEIB Driver: Opportunity Foster Diversity - we identify, recruit, and invest in top talent- ensure our people reflect the unique identities, experiences, and perspectives of the communities we serve and are all given the chance to grow. Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. Learn more about GoFund Me: We’re proud to partner with GoFund Me.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFund Me.org’s activities and impact in their FY ‘23 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom.
Senior Manager of Transformation and Internal Controls (Hybrid)
Axon
Atlanta, Georgia, United States
💰 Salary Range: $100,000 - $160,000
🏢 Job Description: Your Impact As Senior Manager of Transformation and Internal Controls you will play a pivotal role in enhancing and optimizing the company's internal control environment, governance and risk management practices. Reporting to the Director of Transformation and Internal Controls, you will be responsible for helping to identify, drive and/or contribute to process improvements and transformative initiatives across various Finance / Accounting teams, while also leading such improvements and initiatives for newly acquired entities. You will also help execute specialized projects identified by management in response to critical business changes or needs. We will also leverage your advanced analytical skills, problem - solving skills and deep understanding of audit principles to assist with SOX risk assessment, audit projects, issue resolution and deficiency remediation, with the primary goal of ensuring the adequacy and effectiveness of Axon's internal processes and controls. Your responsibilities also include working with various stakeholders to develop actionable insight, meticulous documenting of results and reporting for senior management and facilitate transparent communication across teams, which is critical to the Company’s transformation and maturity journey. What You’ll Do Location: Hybrid from Scottsdale, Seattle, Denver, Atlanta, Boston, or Washington D. C./Sterling Reports to: Director of Transformation and Internal Controls Partner with VP of Corporate Audit and the other audit pillars to conduct periodic risk assessments for newly acquired, non - integrated entities, identifying areas of potential risk and plan for and execute risk - based internal audits, projects or initiatives accordingly Facilitate investigation of complex issues and control deficiencies, collaborating with management to develop effective solutions Partner with business stakeholders and senior management to discuss complex issues and process improvement opportunities, and work to develop effective solutions Perform data analysis to extract meaningful insights and support existing projects and audits; review analyses performed by audit team members As needed, provide key input and assistance in the end - to - end testing of business process controls in accordance with Sarbanes - Oxley (SOX) requirements Prepare or review detailed and well - organized audit or project workpapers, documenting procedures, findings, and recommendations Communicate effectively with senior management regarding audit status, potential findings, and recommendations; prepare and present clear, concise, and insightful reports on audit results and status Utilize and recommend data analysis tools to enhance audit procedures and identify potential issues Prepare detailed audit reports, summarizing analysis results and providing actionable recommendations Be a key driver in the monitoring and reporting on progress of action plans to address audit findings; provide input on the effectiveness of corrective actions Oversee the coordination with the External Audit firm on all matters involving newly acquired entities; contribute to coordination efforts related to the broader integrated audit Stay abreast of industry trends, emerging technologies, and regulatory changes that will help drive continuous improvement initiatives within the Corporate Audit function Identify opportunities for process improvement within the audit function and contribute to the enhancement of audit processes; implement and adhere to quality assurance and improvement programs to maintain high audit standards Incorporate feedback from Corporate Audit leadership and Axon Management to enhance skills and performance Participate in training programs to enhance audit and control knowledge; recommend and give training to audit team members and business stakeholders as needed What You Bring Bachelor's degree or higher in Accounting, Finance, Computer Information Systems or related field Certified Public Accountant and / or Certified Internal Auditor designation preferred 6+ years experience in internal audit or related roles, demonstrating a deep understanding of audit principles and practices Comprehensive knowledge of Sarbanes - Oxley Act (SOX) provisions and methodologies for achieving compliance Familiarity with common challenges that high - growth, public companies face relating to policies and internal controls and an ability to identify, prioritize, and drive effective solutions to those challenges Advanced analytical skills, with the ability to analyze complex data, identify trends, and draw meaningful conclusions; experience working with various data analysis tools and the ability to leverage them for audit procedures Exceptional critical thinking and problem - solving skills, enabling effective issue identification and resolution; ability to analyze complex business controls and processes to identify potential areas of risk High attention to detail in conducting audit procedures, documenting findings and preparing executive presentations Proven leadership abilities, effectively guiding and motivating the team and business stakeholders towards achieving strategic goals and driving high quality results Excellent communication and presentation skills, with the ability to convey audit findings and recommendations to diverse audiences Ability to work collaboratively in a team environment and a willingness to learn from and contribute to the collective knowledge of the audit team Adaptable strategic thinker with a proven ability to navigate and lead through change by quickly adapting strategies to evolving market and company dynamics. Demonstrate resilience in the face of challenges, fostering a culture of agility within the team. Advanced project management skills with a track record of successfully planning, executing, and overseeing complex audit initiatives , ensuring projects are delivered on time, within scope, and in alignment with organizational objectives Excels in cultivating and maintaining strategic relationships both internally and externally with a keen ability to connect with stakeholders; fosters a collaborative and positive work environment by leveraging strong interpersonal skills to build trust, influence, and consensus Familiarity with industry best practices for risk management and mitigation Adherence to ethical standards and professional conduct; commitment to maintaining confidentiality and integrity in audit activities Comprehensive knowledge of regulatory requirements and compliance standards with experience in evaluating and enhancing governance structures and processes Commitment to personal and professional development by staying abreast of industry trends, emerging technologies, and best practices; leads by example in fostering a culture of continuous learning within the team Possess a keen understanding of emerging risks in the business landscape and a proven ability to anticipate, assess, and mitigate these risks effectively Benefits that Benefit You Competitive salary and 401k with employer match Discretionary paid time off Paid parental leave for all Medical, Dental, Vision plans Fitness Programs Emotional & Mental Wellness support Learning & Development programs And yes, we have snacks in our offices Benefits listed herein may vary depending on the nature of your employment and the location where you work. The Pay: Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 100,000 in the lowest geographic market and USD 160,000 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits (http://www.axon.com/careers/benefits).
Director of Engineering, Payments
GoFundMe
San Francisco, CA
💰 Salary Range: $260,000 - $350,000
🏢 Job Description: Want to help us, help others? We’re hiring! GoFund Me is a global community of over 150 million people who come together every day with the common purpose of helping one another. Our mission is to help people help each other through our best in class technology. In 2022, GoFund Me joined together with Classy, a leading nonprofit fundraising software company that enables nonprofits to connect supporters with the causes they care about. Together, we have empowered people and organizations to raise more than $30 billion since 2010. Our vision is to become the most helpful place in the world. At GoFund Me, we’re transforming the way payments work at scale. Our growing Payments Engineering team is building next - generation infrastructure to process billions of dollars in transactions, empowering millions of people to create real, meaningful change in the world. We are looking for a passionate and visionary Engineering Leader to help us lead this transformation. In this role, you’ll spearhead the strategy, design, and execution of GoFund Me’s global payments infrastructure. You will drive innovation, ensure seamless and secure payment experiences, and empower your team to deliver solutions that scale with our mission to help people help themselves. This is an incredible opportunity to make a direct impact on a platform that changes lives daily while growing both personally and professionally in a collaborative, mission - driven environment. This is a hybrid role based in San Francisco, CA. The Job… Team Leadership: Build, inspire, and lead a high - performing engineering team across the U. S. and Buenos Aires, fostering a culture of collaboration, excellence, and innovation. Payments Strategy: Shape and execute a multi - year roadmap to grow our platform’s giving potential through innovative payment solutions and increased internal capabilities. Technical Vision: Partner with engineering, product, and design teams to architect and implement scalable, next - generation payments infrastructure. Ensure performance, reliability, and security in a high - transaction environment. Collaboration: Work closely with internal and external stakeholders to deliver secure and efficient payment capabilities, including checkout, payout, ledgering, reconciliation, and onboarding (KYC). Execution: Drive cross - functional projects from concept to completion, balancing technical trade - offs with business needs and maintaining alignment with organizational goals. You… Experience: 10+ years as an Engineering Leader, overseeing mid - sized organizations, and driving successful outcomes. Payments Expertise: 5+ years of experience leading teams in one or more key payment areas: checkout/payment methods, payouts, ledgering, reconciliation, interchange, or KYC/onboarding. Proven ability to ship impactful features within complex payment ecosystems. Technical Skills: Deep expertise in system architecture, with a track record of designing and implementing scalable, high - performance solutions in high - transaction environments. Leadership: Strong experience growing teams, leading cross - functional projects, and ensuring timely delivery. Skilled at aligning technical priorities with business goals and communicating effectively across all levels of the organization. Adaptability: Equally comfortable diving into the technical details of payment systems and presenting to executive leadership. Mission - Driven: Passionate about creating solutions that empower individuals and communities around the world. Preferred Qualifications: Experience with global payments systems and scaling payment infrastructures in high - growth organizations. Familiarity with emerging payment technologies and trends. Strong connections with payment providers and industry networks. Why you’ll love it here... Market competitive pay. Rich healthcare benefits including employer paid premiums for medical/dental/vision (100% for employee - only plans and 85% for employee + dependent plans) and employer HSA contributions. 401(k) retirement plan with company matching. Hybrid workplace with fully remote flexibility for many roles. Monetary support for new hire setup, hybrid work & wellbeing, family planning, and commuting expenses. A variety of mental and wellness programs to support employees. Generous paid parental leave and family planning stipend. Supportive time off policies including vacation, sick/mental health days, volunteer days, company holidays, and a floating holiday. Learning & development and recognition programs. “Gives Back” Program where employees can nominate a fundraiser every week for a donation from the company. Inclusion, diversity, equity, and belonging are vital to our priorities and we continue to evolve our strategy to ensure DEI is embedded in all processes and programs at GoFund Me. Our Diversity, Equity, and Inclusion team is always finding new ways for our company to uphold and represent the experiences of all of the people in our organization. Employee resource groups. Your work has a real purpose and will help change lives on a global scale. You’ll be a part of a fun, supportive team that works hard and celebrates accomplishments together. We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. We are a certified Great Place to Work, are growing fast and have incredible opportunities ahead! GoFund Me is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences. We are committed to providing diversity, equity, and inclusion training to all employees, and we do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The total annual salary for this full - time position is $260,000-$350,000 + equity + benefits. The salary range was determined by role, level, and location requirement the US. Individual pay is determined by work location and additional factors including job - related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process. If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com. Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. Dedication to Diversity GoFund Me and Classy are committed to leveraging Diversity, Equity, Inclusion, and Belonging to cultivate a culture that embraces and supports the unique identities, experiences, and perspectives of our people and customers. Our diversity recruiting priority is recognized under our first DEIB Driver: Opportunity Foster Diversity - we identify, recruit, and invest in top talent- ensure our people reflect the unique identities, experiences, and perspectives of the communities we serve and are all given the chance to grow. Learn more about GoFund Me: We’re proud to partner with GoFund Me.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFund Me.org’s activities and impact in their FY ‘23 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom.
Director, Product Design
GoFundMe
San Francisco, CA
💰 Salary Range: $260,000 - $350,000
🏢 Job Description: Want to help us, help others? We’re hiring! GoFund Me is a global community of over 150 million people who come together every day with the common purpose of helping one another. Our mission is to help people help each other through our best in class technology. In 2022, GoFund Me joined together with Classy, a leading nonprofit fundraising software company that enables nonprofits to connect supporters with the causes they care about. Together, we have empowered people and organizations to raise more than $30 billion since 2010. Our vision is to become the most helpful place in the world. Join us! The GoFund Me team is searching for a highly skilled and experienced Director of Product Design to lead design for GoFund Me’s Enterprise Software suite for over 4000 of the world’s leading non - profit organizations. In this role, you will define the experience vision that empowers nonprofits to build meaningful connections with their supporters through innovative tools and features. Candidates considered for this role will be located in one of the following locations: Los Angeles or San Francisco The Job… Build and manage a talented, diverse team of product designers that consistently delivers impact. Mentor and develop the skills, talents, and careers of the designers and design managers on your team, coaching them to success and impact Build a thriving culture where designers do high - quality work and uphold our outstanding product experiences Own vision setting, roadmapping, priority setting, and design delivery across multiple tracks of works Champion exceptional design throughout GoFund Me. Collaborate with the design leadership team to evolve GoFund Me’s long - term experience vision, design systems, and internal design processes Contribute to sourcing, interviewing, and hiring decisions, that seek excellence in craft Collaborate with product and engineering leadership You… 10+ years of product design experience (visual and interaction within software design) 5+ years leading teams in a Saa S environment Ideally, deep experience with e - commerce platforms, site builders (e.g., Wix, Shopify), and Saa S admin tools. Experience working across both B2B and ideally B2C markets, with an understanding of the unique dynamics of each. Exceptional presentation and communication skills, with the ability to engage stakeholders, executives, and customers, and present on stage at events. The ability to balance business objectives with user needs and team needs. You represent all sides of the business and know how to create the best outcomes for each. You can clearly articulate your design decisions, ideas, and vision. You are empathetic and have a user - centered approach to design. Why you’ll love it here... Market competitive pay. Rich healthcare benefits including employer paid premiums for medical/dental/vision (100% for employee - only plans and 85% for employee + dependent plans) and employer HSA contributions. 401(k) retirement plan with company matching. Hybrid workplace with fully remote flexibility for many roles. Monetary support for new hire setup, hybrid work & wellbeing, family planning, and commuting expenses. A variety of mental and wellness programs to support employees. Generous paid parental leave and family planning stipend. Supportive time off policies including vacation, sick/mental health days, volunteer days, company holidays, and a floating holiday. Learning & development and recognition programs. “Gives Back” Program where employees can nominate a fundraiser every week for a donation from the company. Inclusion, diversity, equity, and belonging are vital to our priorities and we continue to evolve our strategy to ensure DEI is embedded in all processes and programs at GoFund Me. Our Diversity, Equity, and Inclusion team is always finding new ways for our company to uphold and represent the experiences of all of the people in our organization. Employee resource groups. Your work has a real purpose and will help change lives on a global scale. You’ll be a part of a fun, supportive team that works hard and celebrates accomplishments together. We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. We are a certified Great Place to Work, are growing fast and have incredible opportunities ahead! GoFund Me is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences. We are committed to providing diversity, equity, and inclusion training to all employees, and we do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The total annual salary for this full - time position is $260,000 - $350,000 + equity + benefits. The salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job - related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process. If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com. Dedication to Diversity GoFund Me and Classy are committed to leveraging Diversity, Equity, Inclusion, and Belonging to cultivate a culture that embraces and supports the unique identities, experiences, and perspectives of our people and customers. Our diversity recruiting priority is recognized under our first DEIB Driver: Opportunity Foster Diversity - we identify, recruit, and invest in top talent- ensure our people reflect the unique identities, experiences, and perspectives of the communities we serve and are all given the chance to grow. Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. Learn more about GoFund Me: We’re proud to partner with GoFund Me.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFund Me.org’s activities and impact in their FY ‘23 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom.
Senior Product Designer
Collectors
Santa Ana, California, United States
💰 Salary Range: $135,549 - $220,067
🏢 Job Description: Collectors is the leading creator of innovative technology that provides value - added services for collectors worldwide. We grade, authenticate, vault and sell millions of high - value, record - setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team. Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, WATA, Card Ladder, and the Long Beach Expo collectibles trade show. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 1,700 people across our headquarters in Santa Ana and offices in Jersey City, Seattle, Hong Kong, Paris, Shanghai, and Tokyo. We’re transforming the collecting experience with technology that brings authentication, grading, and trading into the modern era. Our products are equalizing the playing field by providing tools that make complex research analytics — including pricing, scarcity reports, and historic sales data — accessible to every collector, old or new. Our engineering mission is to democratize technology while promoting innovation, collaboration, and continuous learning throughout the organization. We're seeking engineers to utilize advanced technology in agile settings, with a focus on improving the customer experience for every collector. Product and Design: Our Product and Design teams are helping to create a seamless user experience across various platforms to provide the most trusted services and delightful experiences for grading, protecting, managing, buying, selling, and sharing collectibles. Our grading operation processes millions of collectibles a year and serves as a research hub for collectors across collectible categories. By leading the standards in the collectibles industry, we have earned customer trust that we can leverage across our expanding product offerings such as Vault. Team Overview As a Product Designer at Collectors, you will help create a seamless user experience across web & mobile to provide the most trusted services and delightful experiences for grading, protecting, managing, buying, selling, and sharing collectibles for PSA, the leading card authenticator and at the helm of a digital transformation. As an early and senior member of the Design team, you would have the opportunity to help shape the team process, creative direction & product vision. *Remote or hybrid candidates will be considered. We believe that there is significant value in in - person collaboration. If you live within a 1 hour commuting distance to one of our offices, you will be required to be onsite most of the time. This will be discussed further as part of the recruiting process. What You’ll Do: Autonomously own and drive projects, from definition to shipping, that has the highest visibility and is a key business driver with a small cross - functional team Work closely with UX research, product managers, and engineers to test features and gain insights that shape high - fidelity prototypes and impactful storytelling A mentor for junior designers in creating high - quality deliverables that reflect deep UX sense, high - level and out - of - the - box thinking and decision making Own and drive projects, from definition to shipping, with a small cross - functional team. Champion intentional & opinionated design solutions to sometimes complex problems. Quickly prototype and share early design solutions to quickly iterate in the open. Always design user & mobile first. Who you are: 5+ years of experience designing & shipping excellent digital products as part of a cross - functional team in an agile environment. Tech industry experience preferred. An online portfolio and/or case studies that showcase UX, UI, and visual design work for mobile and web Can reduce complex problems down to simple design solutions. High attention to detail and focus on execution and quality. Experience designing with a Design System and making your design decisions based on customer feedback and data. Experience working with PM and research to uncover needs and insights based on data and translating them into thoughtful Design decisions. Strong expertise in common design tools (Figma, sketch, Adobe Creative Suite, etc.). Experience with Origami is a plus! Salary Range: The salary range for this position is $135,549 - $220,067. Actual compensation on this range varies based on a variety of non - discriminatory factors, including location, job level, prior experience, and skill set. Reasons To Join Us: Health Insurance: All full - time employees are eligible to enroll in Medical, Dental, and Vision Additional Benefits: Full - time employees are eligible for fertility, commuter, and educational assistance benefits. 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals Flexible Vacation: All salaried employees are eligible for flexible time - off. Holiday Pay: All regular, full - time employees are eligible for ten company paid holidays Employee Discounts: Employees receive discounts on select grading services for approved submissions Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities
Staff Software Engineer (Payments)
GoFundMe
San Diego, CA
💰 Salary Range: $160,000 - $250,000
🏢 Job Description: Want to help us, help others? We’re hiring! GoFund Me is a global community of over 150 million people who come together every day with the common purpose of helping one another. Our mission is to help people help each other through our best in class technology. In 2022, GoFund Me joined together with Classy, a leading nonprofit fundraising software company that enables nonprofits to connect supporters with the causes they care about. Together, we have empowered people and organizations to raise more than $30 billion since 2010. Our vision is to become the most helpful place in the world - join us! At GoFund Me, we are expanding our Payments engineering team with a mission to revolutionize how payments work at scale. We are seeking a highly motivated software engineer to help us build and scale a next - generation payments infrastructure capable of handling billions of dollars in transactions, empowering millions of people to create meaningful change in the world. In this role, you’ll design and implement cutting - edge solutions that ensure secure, efficient, and seamless payments on a global scale. Join us if you're excited to grow both personally and professionally while making a direct impact on GoFund Me’s products, users, and the causes that matter most. Candidates considered for this role will be located in the San Diego or San Francisco Bay Area. The Job… You'll refine and execute our multi - year payments strategy to grow giving through innovative use cases, and bring more of our core payments capabilities in - house. You'll design and implement the end - to - end product lifecycle for payment solutions, from ideation to launch and iteration You’ll collaborate with engineers, product management, designers, and external partners to design and implement the next - generation payments infrastructure for GoFund Me, creating impact in service of our customers, mission, and business. You’ll mentor junior developers through chat and pair programming, and advocate for improvements to the codebase, providing leadership to others within your team. You… You are a seasoned engineer with deep expertise in payment systems with a track record of building and shipping impactful features. 8+ years of relevant experience in some or many of the following areas: Checkout/Payment methods, Payouts, Ledgering, Reconciliation, Interchange, KYC/Onboarding. You have experience architecting services and systems using well - accepted design patterns to enable future scaling. You anticipate future use cases and make design decisions that minimize the cost of future change. You are skilled at leading projects from conception to completion, ensuring timely delivery by balancing technical trade - offs and business needs, communicating progress and challenges to stakeholders, and ensuring teams stay aligned with project goals. You have strong experience in analyzing, diagnosing, and preventing performance problems, with expertise in application performance monitoring and log analytics tools like New Relic and Sumo Logic. Preferred... Experience with Spring Boot, Kotlin, AWS, Kafka, Kubernetes. Why you’ll love it here... Market competitive pay. Rich healthcare benefits including employer paid premiums for medical/dental/vision (100% for employee - only plans and 85% for employee + dependent plans) and employer HSA contributions. 401(k) retirement plan with company matching. Monetary support for new hire setup, hybrid work & wellbeing, family planning, and commuting expenses. A variety of mental and wellness programs to support employees. Generous paid parental leave and family planning stipend. Company provided life and disability coverages. Supportive time off policies including vacation, sick/mental health days, volunteer days, company holidays, and a floating holiday. Learning & development and recognition programs. “Gives Back” Program where employees can nominate a fundraiser every week for a donation from the company. Inclusion, diversity, equity, and belonging are vital to our priorities and we continue to evolve our strategy to ensure DEI is embedded in all processes and programs at GoFund Me. Our Diversity, Equity, and Inclusion team is always finding new ways for our company to uphold and represent the experiences of all of the people in our organization. Employee resource groups. Your work has a real purpose and will help change lives on a global scale. You’ll be a part of a fun, supportive team that works hard and celebrates accomplishments together. We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. We are a certified Great Place to Work, are growing fast and have incredible opportunities ahead! GoFund Me is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences. We are committed to providing diversity, equity, and inclusion training to all employees, and we do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The total annual salary for this full - time position is $160,000 - $250,000 + equity + benefits. The salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job - related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process. If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com. Dedication to Diversity GoFund Me and Classy are committed to leveraging Diversity, Equity, Inclusion, and Belonging to cultivate a culture that embraces and supports the unique identities, experiences, and perspectives of our people and customers. Our diversity recruiting priority is recognized under our first DEIB Driver: Opportunity Foster Diversity - we identify, recruit, and invest in top talent- ensure our people reflect the unique identities, experiences, and perspectives of the communities we serve and are all given the chance to grow. Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. Learn more about GoFund Me: We’re proud to partner with GoFund Me.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFund Me.org’s activities and impact in their FY ‘23 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom.
Security Events and Logistics Specialist
Collectors
Santa Ana, California, United States
💰 Salary Range: $30 - $30
🏢 Job Description: Collectors is the leading creator of innovative technology that provides value - added services for collectors worldwide. We grade, authenticate, vault and sell millions of record - setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team. Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, WATA, Card Ladder, Goldin, and the Long Beach Expo collectibles trade show. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 1,700 people across our headquarters in Santa Ana and offices in Jersey City, Seattle, Hong Kong, Paris, Shanghai, and Tokyo. We are seeking a dedicated and detail - oriented Security Events & Logistics Specialist to support our Security department at Collectors. This role requires exceptional organizational skills, the ability to manage multiple tasks concurrently, and robust communication skills to effectively coordinate with various team leads within a dynamic environment. You will assist in developing and implementing standard operating procedures (SOPs), perform site assessments, and support operational guidance to various stakeholders for events. This position involves significant collaboration, documentation, and the maintenance of rigorous standards in show Security planning and execution. You will report directly to the Security Events & Logistics Manager and indirectly to the Director of Global Security. This role is ideal for candidates located in or willing to travel to Santa Ana, CA at least three (3) times weekly. Travel up to 70% is required to various event locations throughout North America with flexibility to attend shows and events during the evenings, weekends and holidays. This position offers an exciting opportunity to contribute to the safety and efficiency of our high - profile trade shows and transport operations, ensuring the best possible Security practices are upheld. What You’ll Do: Assist the Security Events & Logistics Manager in leading the events Security staff, ensuring adherence to company policies and procedures. Extensive travel to be expected, with up to 70% of your duties involving off - site work. Help maintain and update the Security team's show schedule. Assist in processing documentation for project commitments. Support administrative deliverables such as scheduling meetings, taking meeting minutes, tracking project plans, budgets, and schedules. Assist in creating, reviewing, editing, and formatting documentation and presentation materials. Help maintain detailed records of cost expenditures. Aid in training members of the show Security Team. Organize, inventory, and distribute necessary Security event equipment. Ensure compliance with legal requirements at local trade shows. Contribute to the Security team's efforts by accomplishing related duties as assigned. Maintain professional appearance and demeanor, reflecting Collectors standards in customer service. Who You Are: Highly organized with meticulous attention to detail. Strong communicator with effective written and verbal skills. Adaptable and able to work under pressure. 5+ years of Security or related experience. Demonstrated ability to work effectively in a team and independently. Intermediate knowledge of Google Workspace (Gmail, Google Docs, Sheets, etc.). High school graduate or equivalent. Valid driver's license. Valid passport. Physical ability to sit, walk, stand, bend, crouch, and lift up to 70lbs. Physical Requirements: Frequent sitting, walking, and standing. Occasional bending, crouching. Ability to lift, carry, pull, and push boxes weighing 65 - 70 lbs or more. Responsibilities may include loading, transporting, and unloading boxes. Hourly Rate: The reasonable estimated hourly rate for this position is $30. Actual compensation varies based on a variety of non - discriminatory factors, including location, job level, prior experience and skill set. This role may be eligible for bonuses, commissions, or other forms of compensation, please ask your recruiter for details. Reasons To Join Us: Health Insurance: All full - time employees are eligible to enroll in Medical, Dental, and Vision 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals Vacation: All full - time employees are eligible for paid vacation Holiday Pay: All regular, full - time employees are eligible for ten company paid holidays Employee Discounts: Employees receive discounts on select grading services for approved submissions Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities
Manager, Software Engineering (NPO Experiences)
GoFundMe
San Francisco, CA
💰 Salary Range: $210,000 - $280,000
🏢 Job Description: Want to help us, help others? We’re hiring! GoFund Me is a global community of over 150 million people who come together every day with the common purpose of helping one another. Our mission is to help people help each other through our best in class technology. In 2022, GoFund Me joined together with Classy, a leading nonprofit fundraising software company that enables nonprofits to connect supporters with the causes they care about. Together, we have empowered people and organizations to raise more than $30 billion since 2010. Our vision is to become the most helpful place in the world. Join us! GoFund Me is looking for an Engineering Manager to lead and expand the non - profit direct giving experience on our platform. This leader will have the unique opportunity to shape the future of fundraising for nonprofits, drive improvements to conversion rates, and build the next generation of Generative AI (Gen AI)-powered fundraising experiences. You will lead a team of engineers, collaborate cross - functionally with product, data, and design, and work closely with nonprofit partners to create innovative solutions that empower organizations to raise more money and build stronger relationships with their supporters. As an Engineering Manager, you will play a critical role in driving the strategy and execution of high - impact initiatives, from improving direct giving experiences to harnessing the power of AI for personalized fundraising solutions. Your leadership will help create a more inclusive, transparent, and efficient environment for non - profits to achieve their missions. Candidates considered for this position will be located or willing to relocate to San Francisco, CA. This is a hybrid role with expectations to go into the SF office 3x per week The Job… Team Leadership: Lead, mentor, and grow a high - performing engineering team dedicated to NPO fundraising initiatives, fostering a culture of collaboration, continuous learning, and high - quality code. Platform Development: Oversee the development of new features and enhancements that improve the NPO direct giving experience, including optimizing donation flows, simplifying user interfaces, and increasing conversion rates for nonprofit campaigns. Gen AI Strategy & Innovation: Drive the development and implementation of AI - driven fundraising tools, such as AI - powered personalized donation prompts, campaign optimization, and content creation for nonprofit fundraisers. Collaborate with AI researchers and engineers to build next - gen solutions that improve fundraising success and donor engagement. Cross - Functional Collaboration: Work closely with Product Managers, Designers, Data Scientists, and Nonprofit Stakeholders to define the roadmap and ensure successful product launches. Advocate for engineering best practices and align product goals with technical execution. Data - Driven Decision Making: Use data analytics and customer feedback to iterate on features and optimize the platform’s performance. Build systems that enable robust measurement of NPO campaigns’ impact and success. Scalable Systems: Ensure that all new systems and features are scalable, maintainable, and robust. Help to refine the platform architecture to handle increased traffic, more transactions, and larger volumes of fundraising data. Inclusive & Accessible Design: Ensure the platform is accessible to a diverse range of nonprofits, from large organizations to small grassroots causes. Champion inclusive design and accessibility standards to meet the unique needs of the nonprofit sector. E - commerce for Nonprofits: Lead the creation of e - commerce features that enable nonprofits to sell products (such as merchandise, tickets, or other goods) directly through their fundraising campaigns. These features should seamlessly integrate with donation capabilities to increase overall fundraising potential. You… Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience). 7+ years of software engineering experience 3+ years of experience in engineering management, with a track record of building and leading teams. Experience with generative AI and machine learning technologies, particularly in natural language processing, personalization, and automation Excellent communication and stakeholder management skills. Experience building e - commerce features or platforms, especially in non - traditional sectors (e.g., nonprofit fundraising), with a strong understanding of payment systems, order management, and digital product offerings. Preferred… Familiarity with Agile development practices and Dev Ops processes. Experience in the nonprofit tech space, including familiarity with popular fundraising tools and platforms Experience working with payment processing systems (Stripe, Pay Pal, etc.) and related e - commerce tools. Experience with Gen AI driven products A passion for social impact and giving back to the community. Why you’ll love it here... Make an Impact: Be part of a mission - driven organization making a positive difference in millions of lives every year. Innovative Environment: Work with a diverse, passionate, and talented team in a fast - paced, forward - thinking atmosphere. Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, and commuting, along with generous parental leave, flexible time - off policies, and mental health and wellness resources to support your overall well - being. Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement: Make a difference through our volunteering and Gives Back programs. We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us! GoFund Me is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences. We are committed to providing diversity, equity, and inclusion training to all employees, and we do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The total annual salary for this full - time position is $210,000 - $280,000 + equity + benefits. As this is a hybrid position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job - related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process. If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com. Dedication to Diversity GoFund Me and Classy are committed to leveraging Diversity, Equity, Inclusion, and Belonging to cultivate a culture that embraces and supports the unique identities, experiences, and perspectives of our people and customers. Our diversity recruiting priority is recognized under our first DEIB Driver: Opportunity Foster Diversity - we identify, recruit, and invest in top talent- ensure our people reflect the unique identities, experiences, and perspectives of the communities we serve and are all given the chance to grow. Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. Learn more about GoFund Me: We’re proud to partner with GoFund Me.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFund Me.org’s activities and impact in their FY ‘23 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom.
Staff Product Manager, Salesforce Integrations
GoFundMe
San Francisco, CA
💰 Salary Range: $185,000 - $250,000
🏢 Job Description: Want to help us, help others? We’re hiring! GoFund Me is a global community of over 150 million people who come together every day with the common purpose of helping one another. Our mission is to help people help each other through our best in class technology. In 2022, GoFund Me joined together with Classy, a leading nonprofit fundraising software company that enables nonprofits to connect supporters with the causes they care about. Together, we have empowered people and organizations to raise more than $30 billion since 2010. Our vision is to become the most helpful place in the world. Join us! As a Staff Product Manager – CRM & Integrations Ecosystem with emphasis on Salesforce integrations. You will own the strategy, roadmap, and execution for our integration ecosystem. In this critical role you will oversee the strategy and implementation of our Integration Platform as a Service (i Paa S) solution while managing and evolving our existing integrations, including Salesforce Nonprofit Cloud (NPC), Salesforce Nonprofit Success Pack (NPSP), Meta, and more.. In this role, you will lead the development of scalable, reliable, and secure integrations that empower our nonprofit customers to effortlessly manage their fundraising workflows and data within their CRM and other environments. Collaborating with engineering, design, customer success, marketing and sales teams, you’ll ensure our Saa S B2B customers gain maximum value and efficiency from our integrations offerings — driving both user satisfaction and long - term product adoption. Candidates considered for this position will be located or willing to relocate to San Francisco, CA. This is a hybrid role with expectations to go into the SF office 3x per week The Job... Define the integration vision: Own the strategy and product roadmap for our i Paa S, CRM, and overall integrations ecosystem, with a strong emphasis on Salesforce, ensuring a cohesive and seamless experience for our Saa S B2B customers. Demonstrated expertise in Salesforce integrations: Understanding key features such as objects, workflows, APIs, App Exchange listings, and related automation capabilities. Familiarity with fundraising specific data models is a plus. Build scalable, reliable solutions: Design and deliver integration features that connect our core fundraising platform with Salesforce, enabling easy data syncs, streamlined workflows, and actionable insights within customers’ CRM environments. Collaborate cross - functionally: Work closely with engineering, design, analytics, marketing, sales and customer success teams to identify technical requirements, align on priorities, and deliver high - quality integrations that meet customer needs. Drive partner relationships: Engage with Salesforce product and partnership teams to stay updated on platform capabilities, certifications, and best practices—ensuring our integrations remain current, compliant, and ahead of customer demands. Champion the customer: Conduct user interviews, leverage data, and employ market research to understand how nonprofits and enterprise customers leverage Salesforce. Turn these insights into intuitive and reliable integration experiences. Ensure compliance and security: Collaborate with privacy, legal, and security teams to maintain regulatory standards, protect sensitive donor data, and ensure that integrations meet industry compliance requirements. Adopt a data - driven mindset: Utilize analytics, A/B testing, System Integration partners and customer feedback loops to continuously refine integration features, improve performance, and increase adoption across our customer base. Educate and enable: Partner with product marketing and customer - facing teams to provide clear documentation, training materials, and best practices that help customers get the most out of our Salesforce integrations. Mentor and influence: As a Staff Product Manager, guide junior product managers, contribute to product team best practices, and influence strategic decisions across the broader product organization. You… 5+ years of product management experience, ideally in a Saa S B2B environment with a strong focus on integrations and CRM ecosystems. Demonstrated expertise in Salesforce integrations, understanding key features such as objects, workflows, APIs, App Exchange listings, and related automation capabilities. Experience leading i Paa S solutions or managing API - based integration ecosystems. Technical proficiency to discuss integration architecture, APIs, middleware solutions, and data modeling with engineering teams. Experience working directly with enterprise customers, gathering requirements, and translating them into scalable product solutions. Strong analytical skills, using qualitative and quantitative data to prioritize initiatives, validate assumptions, and measure success. Excellent communication and presentation skills, with the ability to engage stakeholders, influence executives, and present product roadmaps and updates to both internal teams and external partners. Proven ability to thrive in fast - paced, ambiguous environments—providing clarity, leadership, and structure to complex integration projects. A team player who embodies our mission - driven culture, fostering collaboration, innovation, and a relentless focus on delivering customer value. Why you’ll love it here... Make an Impact: Be part of a mission - driven organization making a positive difference in millions of lives every year. Innovative Environment: Work with a diverse, passionate, and talented team in a fast - paced, forward - thinking atmosphere. Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, and commuting, along with generous parental leave, flexible time - off policies, and mental health and wellness resources to support your overall well - being. Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement: Make a difference through our volunteering and Gives Back programs. We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us! GoFund Me is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences. We are committed to providing diversity, equity, and inclusion training to all employees, and we do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The total annual salary for this full - time position is $185,000 - $250,000 + equity + benefits. The salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job - related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process. If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com. Dedication to Diversity GoFund Me and Classy are committed to leveraging Diversity, Equity, Inclusion, and Belonging to cultivate a culture that embraces and supports the unique identities, experiences, and perspectives of our people and customers. Our diversity recruiting priority is recognized under our first DEIB Driver: Opportunity Foster Diversity - we identify, recruit, and invest in top talent- ensure our people reflect the unique identities, experiences, and perspectives of the communities we serve and are all given the chance to grow. Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. Learn more about GoFund Me: We’re proud to partner with GoFund Me.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFund Me.org’s activities and impact in their FY ‘23 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom.
Medical Director, Clinical Strategy, Diagnostic Imaging
Cohere Health
United States
💰 Salary Range: $250,000 - $300,000
🏢 Job Description: Company Overview: Cohere Health is a fast - growing clinical intelligence company that’s improving lives at scale by promoting the best patient - specific care options, using cutting - edge AI combined with deep clinical expertise. In only four years our solutions have been adopted by health plans covering over 15 million lives, while our revenues and company size have quadrupled. That growth combined with capital raises totaling $106M positions us extremely well for continued success. Our awards include: 2023 and 2024 Built In Best Place to Work; Top 5 Linked In™ Startup; Triple Tree i Award; multiple KLAS Research Points of Light awards, along with recognition on Fierce Healthcare's Fierce 15 and CB Insights' Digital Health 150 lists. Opportunity Overview: Clinical intelligence is Cohere’s north star, and to achieve this we have dedicated physicians within each specialty. We are looking for physicians who have expertise in Radiology/Diagnostic Imaging to determine the strategy and help with the evolution of Cohere’s clinical offerings as strategic thinkers/executors and subject matter experts. You will be a fundamental driver of new clinical program design, strategy, and innovation. Reporting to the SVP, Senior Medical Director, Clinical Strategy. This is a critical role in a company that is rapidly scaling to impact millions of patients. This is a fast - paced environment that favors people who are able to learn quickly, be hands - on, handle ambiguity, and communicate effectively with people of different backgrounds and perspectives. Last but not least: People who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles. We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth - oriented environment that works for everyone. What You Will Do: Clinical Credibility/Thought Leadership Support Cohere’s clinical credibility by deepening relationships with current clients and future clients. Develop relationships with specialty societies and secure partnerships. Attend annual society meetings and manage quarterly meetings (or more frequent) with society partners. Medical Advisory Board (MAB) help recruit new members as needed for new specialties Quarterly virtual meetings Annual in person meeting (Dallas 1/31/2025) Supporting ad - hoc client requests with partnership of operational MDs (case review, policy questions, audits, etc) Support Cohere’s growth team with prospective clients, engaging with the health plans medical directors during activation phase of implementation. Thought leadership, partnering with the marketing team for white papers, content ideation, webinars, specialty society meetings. Clinical Quality Determine provider quality/provider tracks. Ensure the metrics are clinically relevant and fair, consider practice type etc. Use specialty society data, quality metrics when possible. Appropriate use criteria from societies Physician input on fast track, supported track, and Motive measures. Data driven insights/Clinical outcomes Partner with Data science - use clinical outcomes to design predictive models to understand good and bad outcomes from procedures/surgeries. These models can help move the patients towards the correct next step on the care path. Clinical outcome data will inform Cohere’s proprietary policies. Provide expert input on trend innovation/programs within specialty area to improve patient outcomes. Technology Partner with the Clinical Intelligence team to continually improve current rules and develop advanced rules using ML models and AI capabilities. Leverage technology to streamline/ improve automation for our internal stakeholders (RN and MD) for high volume reviews (PT) to drive efficiencies. Clinical Content/Policies Leverage society clinical practice guidelines (CPG), appropriate use criteria (AUC) within our policies Developing and writing new policies in collaboration with Cohere’s Clinical Content Team, for existing clinical areas and new clinical areas. Consider provider facing website with clinical content, policies, decision tools (society AUC), etc. Participate in annual review with the operational physicians, review current literature for recommendations. Obtain feedback from operational physicians around P2P complaints, pain points/policy gaps Content library contributions, identify guideline level indications. Physicians must be present at the meeting to sign off on content. Responsible for clinically relevant content and discussions at the MAB quarterly and annual meetings. Compliance/Regulatory Assist compliance team in auditing rule functionality and effectiveness, evaluate PTAs, and audit AAs. Follow regulatory changes/guidelines and determine any impact to Cohere’s current business model. Your Background & Requirements: Completed US - based residency program in Radiology Board certification as an MD or DO with a current unrestricted state license to practice medicine - physicians must maintain necessary credentials to retain the position 5+ years of clinical practice beyond residency/fellowship in Radiology 5+ years experience in managed care or clinical strategy at a health plan, healthtech/solutions/services, expert consulting (partner - level), or related payer - facing roles 2 years of Utilization Management experience within a health plan or vendor MBA or advanced degree in healthcare - related discipline preferred Membership in national and/or regional specialty societies, willing to assist Cohere in partnership conversations Able to multitask and manage tasks to completion on a timely basis and in an organized fashion Excellent communication - written and spoken Comfortable with technology - Proficient in Google Docs / Sheets / Slides or Microsoft Word / Excel / PPT, willing and able to learn new software tools General understanding of AI/ML Detail - oriented, flexible, and able to work autonomously with little supervision Executive presence and ability to communicate effectively with partners / clients Strong leadership capabilities and ability to initiate and maintain cross - team relationships Able to work in a fast paced environment, make decisions quickly and manage a busy calendar that changes frequently Willingness to travel We can’t wait to learn more about you and meet you at Cohere Health! Equal Opportunity Statement: Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all. To us, it’s personal. The salary range for this position is $250,000 to $300,000 annually; as part of a total benefits package which includes health insurance, 401k and bonus. In accordance with state applicable laws, Cohere is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including but not limited to qualifications for the role, experience level, skillset, and internal alignment. #LI - Remote #BI - Remote